Quality control

All Hubs manufacturing partners (MPs) perform in-house quality checks before sending custom parts to our facilities or to their final destinations. We have teams on the ground responsible for regular audits across the supplier network, to ensure that every MP is consistently following the Hubs Standard for production as well as QC.

Alongside our cross-docks in Amsterdam and Chicago, we also have teams actively performing quality checks across the manufacturing network. Our on-site teams in China and India (with more on the way) inspect all outgoing orders using the Hubs Standard. If you’d like to receive a full QC report, you can request one when you order your custom parts.

One of the reasons engineers use Hubs is that we take on all the risks for you. If your parts aren’t up to spec, you can file a dispute claim and we’ll remake your components or refund your order. For more detail on how we handle disputes, you can contact our Customer Success Team at sales@hubs.com.