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Meet Alex Cappy, Protolabs Network's first Chief Operations Officer

After helping to scale other online marketplaces in executive roles at Uber and Deliveroo, Cappy will be instrumental in accelerating Protolabs Network's growth in the online manufacturing industry.

Written by France Preecha

Get to know Cappy

Prior to joining Protolabs Network, Cappy was most recently a Digital Expert Associate Partner at McKinsey & Company where she applied her expertise in operations to help companies launch and scale up their digital ventures.

Cappy started her career as a Supply Chain Analyst and Program Manager in the US, before completing her MBA at Wharton. She then joined McKinsey & Company in 2011, where she worked in the New York and London offices. After 3 years in this role, she joined Uber’s London office to become Head of Operations for the UK, leading the team through a period of exponential growth. During her time in England, Cappy also worked for Deliveroo where she was appointed as Head of Supply Operations.

As she sought to further develop her career elsewhere, Cappy found herself in Amsterdam where she first worked for the bike-sharing company ofo as a General Manager, Digital McKinsey, and now Protolabs Network.

Protolabs Network's Co-founder and CEO, Bram de Zwart, comments:

“It’s wonderful that Cappy joins us on our mission to build the leading online marketplace in manufacturing. Her rare mix of supply chain and online marketplace experience will bring us another step closer to our goal.”

2020 - the year of growth

2020 is the year Protolabs Network plans to continue accelerating its growth by expanding into more markets. With this ambitious goal in mind, it was clear that Cappy’s passion for operations, as well as scale-ups, would make her the perfect addition to the senior management team.

As our new COO, Cappy will be leading the supply chain, logistics and customer success teams in overseeing all of the company’s operational processes. More importantly, she will be playing a vital role in ensuring that Protolabs Network's customers have the best possible experience using our digital manufacturing platform.

Cappy shares:

“Protolabs Network already provides an incredible product to our customers; it’s why I was so excited to join! This year, we’ll be pushing the envelope further to provide a service that is truly seamless, where high-quality parts are delivered ‘like magic.’
“Our operations and network of vetted manufacturing are at the core of our business, and when that works well, great things can happen. Our goal at Protolabs Network is to help companies innovate faster than ever and achieve their goals. I think 2020 is going to be a great year for Protolabs Network and the inspiring companies we serve.”

Learn more about the Protolabs Network platform here.