1

I’m having huge issues getting the z axis properly calibrated. Manual and automatic calibration work just fine, but when I go to print, the platform drops well below the extruder so that every print fails. Also when I stop the print, the platform continues to move down well past its capability so that the z axis makes a grinding noise. It doesn’t stop of its own volition either and I’m forced to turn off the machine to prevent it from getting damaged. Has any one else had this issue? Or solved it? I think it might be a firmware issue but updating the firmware hasn’t seemed to have solved it, nor has reverting to previous versions of the firmware. Zortrax support haven’t responded to my request for advice.

2

Hi

I have an M200 and have not had this issue. I am running the latest firmware and it works fine… you should ask the people where you bought the printer to approach Zortrax on your behalf. I got a new screen as it was faulty within days from the company that I bought it from (dream 3d) they may even help you with your issue if you did not buy it from them.

3

I had the exact same issue!

I had only bought the printer and this started happening, I contacted the reseller, who in turn contacted Zortrax. They sent a new perforated plate, which I replaced and the printer has worked perfectly since. I presume there are sensors in the plate that can be dodgy.

Hope you get sorted.

4

Yes, it is a problem of perforated plate (white board). Change the perforated plate shall be fine.

5

Thanks! I just got an email from Zortrax support saying they’ve sent out a new perforated plate for the printer so clearly it’s a recognised issue.

6

Thanks for your help! You’re exactly right, it does appear to have been the perforated plate. I just got an email from Zortrax support saying they’ve sent out a new perforated plate. Pleased it seems to be such an easy fix.

7

sweet!

8

I’m not sure if it’s related, but I’ve had an issue where when I print the platform would drop down instead of moving up to touch the extruder nozzle when a print was initiated.

What was happening is that there was a short (somehow) between the metal pad on the bed and the base. When the platform is raised, it *should* go up until it touches the nozzle, determined by closing the circuit. But because of the short it thought it already touched the nozzle, which it didn’t.

I removed the build plate from the platform and cleaned it, put it back on, and the problem somehow was fixed.

You can see my issues on the forums here:

http://forum.zortrax.com/index.php?/topic/1959-small-connector-broken/

So you don’t necessarily need a new plate

9

What is your firmware version ?

10

Can you give some photos to understand better the situation?