Hello, this weekend I did an order for 3 small prints to make some tests, where I was hoping that I could work further with the prints this sunday. The hub says it has a response time within 4 hours, but I’m waiting 24 hours now, don’t know yet if it’s printed, are there problems or is it just a matter of time to make an appointment for the pick up? I’ve a busy week ahead and I don’t know what to do? Should I cancel the order or could I ask the hub to deliver the prints?

Hi Meike, I’m really sorry to hear that you haven’t heard back from the hub yet. Please send me an e-mail with the ordernumber so I can check out the order, contact the hub for you and figure out how we can best help you going forward.

All the best,

Robin

Hello Meike, did you recieve an answer already?

If not, maybe you can contact me for the prints…

Best, René

http://www.3dhubs.com/eindhoven/hubs/rene