Unable to create hub

Wim_Laleman · 2016-11-24T20:22:11.000Z

Hi,

I’m trying to create a hub, but no matter which picture I upload (3000x4000+ res or 1140x1200 jpg/gif smaller then 8MB) it keeps refusing my header picture with the message:

Ouch, there was an error updating your hub:

Field Header picture cannot be empty.

Is this a bug or am I doing something wrong?

Asad3D · 2016-11-25T08:59:22.000Z

Hey @Wim_Laleman, sorry that you’re encountering this error. I’ve forwarded this on to our developers so they can fix the bug. It will be sorted out soon and I’ll keep you posted here

Asad3D · 2016-11-25T09:18:55.000Z

Hi @Wim_Laleman, could you please retry and let me know? If it does fail again, could you please take a screenshot and post it here, along with the OS and browser you were trying it on? Thanks!

Wim_Laleman · 2016-11-25T16:18:02.000Z

That problem was fixed, ty!

I’m having another issue with the site though, appareantly belgian IBAN numbers are not accepted by the payout info tab?

(Yes i double checked the numbers + copy pasted my iban into an iban checker even, just to be sure)

BE format is : BE39 XXXX XXXX XXXX