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Hi Form1 users,
Couple of weeks ago, I started to get some trouble with my resin tanks.
The top left corner started to break. This was happening on the same corner of two different tanks. After a bit of googling, I found out this was a bad fabrication of the tank.
On the Formlabs forum I read that Formlabs suggested to contact the support team by email. (support@formlabs.com)
I sent my email with the problem I have.
A couple hours later, a kind lady of the support told me that it was a common problem, and she sent me immediately two new resin tanks. Two days later the new tanks arrived.
I just wanted to let you know, in case you have the same problem.
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Same here! Thnx for the tip 
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Exactly same thing happened to me yesterday
It’s a poor design on the part of the tanks. I had all 4 of my tanks replaced but the new ones have the same issue. The problem is down to the thin wall on the pouring spout that was designed into the tank. Leave the lid on for a few days and any resin on that area gums up meaning you have to apply more force to get the lid off. Applying this extra force causes the tank to split and pieces to come away. It’s only been a real issue for one tank when the level went ever so slightly up and over and was able to spill out.
Just checked a couple of brand new tanks that arrived the other day. Same design flaw.
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Hi @Rudyz,
Did you try to ask again for new tanks ?
I saw a tread on the formlabs forum. That a guy named Zak, is trying to create a batch of glass tanks.
I have form1+ and I used to have form1. it happened to me exactly same thing. but I don’t know why.
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Hi there - yes we are experiencing the same issues with tanks. 2 broken so far as in the attached pictures 
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Haven’t got around to it. I saw the glass tank thread. I never like to be the first to jump into something new. Would rather wait and see what others experience but if they work well I will be replacing all tanks with glass.
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See @ We are not alone by far!
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I have noticed cracks and fractures in the corners of some of my tanks before, but the PDMS layer has always worn out before they ever became an issue.
HB3D
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Hello,
This is normal, I had the same problems on the tanks. However,
If you use a standard resins, the problem is more obvious … the problem is the pelling. The tension on the tray is large, and as the edges are thinner to empty the tank, there is a fragility to this level.
Now, I no have’nt this problem with the new tray that I received.
Best regards
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HB3D
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Exellent idea of applying the resin on the thin parts of the spout … Thanks for this information, I’ll apply without delay.
Regards
wow. I definitely thought this was an isolated issue with my tank only. Thank you for this post!
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Hello,
I was the unlucky one after my resin tank broke the resin fall off and damaged the printer.
The printer is under guarantee not repairable and they asking me to pay 2099 euros for a used replacement printer.
What can I do I’m from Greece is there any possibility to get my money back.
Thanks
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My Printer is also under warranty and send to formlabs for the same issue.
I suggest, you don’t let this go, and tell them its their fault the tanks are not strong enough.
Can you please help me what can I do how to get my money back.
Because i thing this printer is not suitable fro jewellery prototyping.
I thing Formlabs has make fake advertisement for form 1+ i try many times to reproduce the some sample they send me
but was impossible.
No idea what the consumer protection is like in greece for products so I’m afraid I can’t help you there.
As to the prototyping, I would say the form 1 is very well suited to jewelry making. I have printed dozens of intricate models, including some jewelry pieces on it. There is however a very steep learning curve to be able to print well on the printer.
I bought the printer from the UK
