Good afternoon,

I am new to 3D printing and just purchased my new Creality Ender 4. I have built the printer and have it ready to test, however, when I try to set the extruder to Home, the Y axis motor appears to “lock up”. Here is a link to a video i made last night:

https://drive.google.com/file/d/1K3fasdawAMqpliCtG1clzCL8thiSTC4E/view?usp=sharing

Any help anyone can give would be greatly appreciated, as i haven’t even gotten to try out my new printer yet because of this hang up. Looking forward to learning a lot from the experts on here!

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