i have a tronxy x3a which I recently got as a present not used it before and very new to this, I am having issues with levelling the printer has self levelling but when I try to print it zooms to one side then lowers down and keeps going until I switch it off. what am I doing wrong I have tried to do this manually levelling it on the manual setting, I have tried to put the settings in print settings for home settings and I have tried to do this on the control box too, the software came with a file called auto levelling test and this will print out something but I cannot get anything else to print any help or a point in the right direction would be great thanks

I found an old post that seemed to describe a similar problem. You might find it useful:

Thanks I will give it a try