1

Ok. I’ve taken orders, printed orders, received payments and had great reviews from my customers. After all this, now I need to be verified?? Seems the verification was completed in the steps I just mentioned. I’ve been delisted and haven’t had a order in months because of it. If your not going to list me I’m deleting my account. Thank you, good bye.

2

Hi @wesinabox,

Sorry if we caught you off-guard. The verification process was created to filter out Hubs that didn’t respond to new orders from customers because they were no longer active on 3D Hubs.

We rolled out the verification process in June of 2016 and in December, we made it compulsory for Hubs to completely verify in order to show up in listings. Since then, thousands of Hubs have been fully verified. I had a look at your profile and it looks like the only thing missing for you is your address verification, although a postcard was sent out to the address you listed.

To speed up the process, please send an email to support@3dhubs.com that contains both your name and address and we’ll manually verify you.

Please understand that the verification process was for all Hubs and we definitely did not just target you for any reason. Your profile looks great and we would be sorry to see you leave 3D Hubs.

Let me know if there’s anything I can help you with!

3

Thank you for getting back with me. I’ll try to get verified one more time. I really do like 3D Hubs, the customer orders haven’t been pouring in but I still enjoy printing for other people.

4

We’re happy to hear you like 3D Hubs :slight_smile:

Let me know if you have any trouble verifying your address.

5

Nice hub, great smoothing, perfect reviews. Please don’t rage quit!