Hi guys,

My hub is currently showing
" hub currently not open for orders, please come back later"
hence my customer are not able to order.

My printer is active, is there anything i miss out?

Thanks

have you had any orders yet?

you need to do a test print to get it active

Yup, Already had a few orders. this only happen this few days :frowning:

Hi,

I have taken a look at your Hub page as well as your Hub dashboard and I don’t see any mention of your Hub being offline. Might I enquire where you saw this, and if it is still an ongoing issue for you?

Best,

Benny - 3D Hubs Customer Support Agent

Hi Benny,

Thanks for helping, one of my customer wanted to order and that’s the message he’s been receiving.
Displaying 561C24E0B76F49A68AC3F35F32108344.png
Please advise

Thanks you so much