How to add new material?

3DCla · 2016-02-01T16:54:01.000Z

Hi,

I’m trying to add a new material (Nylforce carbon fiber from fiber force) but I’can’t add it because it’s not listed in te material list.

What can I do?

Thanks

SilverFox · 2016-02-02T15:41:41.000Z

to what exactly are you trying to add it? your software or your printer?

have you printed this before, couse if you haven’t you must check if your printer has a hardened nozzle

3DCla · 2016-02-02T15:57:50.000Z

Sorry, I’m a Hub and trying to add a material in the list of the material printable by my printer here on the 3dhubs site.

SilverFox · 2016-02-02T17:06:14.000Z

sorry, I can’t help you with that

Jackson_Moody · 2016-02-02T22:53:21.000Z

First go to your Dashboard, and in the Menu on the left click “My Printers”. In your printer settings, click the dropdown arrow next to the picture of your printer. This should open up your printer settings. Next, look for where it says “Add another material (optional)” From here, you should be able to type in whatever type of material you want (in the text box), regardless of whether or not the material is in the system. I hope this helps!

3DCla · 2016-02-02T23:39:34.000Z

Thanks for the help but it’s doesn’t work for me. The “+Add” button is disabled if I type the name of a material that isn’t in the system.

gabriela3d · 2016-02-03T09:56:01.000Z

Hey @3DCla, we’ve just deployed a fix for this. Please reload and let us know if you’re still having trouble. Sorry for the inconvenience!

3DCla · 2016-02-04T10:45:31.000Z

Hi @gabriela3d, I’ve just tried to add a material not listed but the problem still exists. I’m on a Mac with Safari 9.0.3 or Chrome 48.0.2564.104 (64 bit)

gabriela3d · 2016-02-04T11:44:22.000Z

Oh no, sorry for the trouble! This is a bug we’re trying to fix at the moment. @FrancescoB, can you let us know the status on this one?

gabriela3d · 2016-02-04T17:16:02.000Z

Hey @3DCla, we’ll be able to add the material by tomorrow morning. I’ll give you a heads up when done. Thanks for the patience.

gabriela3d · 2016-02-05T15:15:07.000Z

Done! Let me know if you can add it now

3DCla · 2016-02-05T16:16:19.000Z

@gabriela3d Now it’s works, perfect! Thank you very much!

Bay3D · 2016-02-10T16:49:32.000Z

Hi Gabriela,

Im not able to add a new material that doesnt exist in the list either. Im on Mozilla Firefox on a PC. The “+Add” button remains disabled if I type the name of a material that isn’t in the system.

Thanks