Hi there.

I have a Da Vinci Jr. 1.0, and I loaded up some green filament (that I bought specifically for the printers while ago). Long story short, I loaded the filament into the printer, and when I tried to print something, nothing came out. I tried to load the filament into the printer a few more times and nothing changed. I can see that the filament does make it into the extruder, but it does not extrude. Help?

Hello, Your nozzle is clogged, … there are 2 possibilities: - Deposit the nozzle and replace it with a new one ( about 12 or 18 euros for a new nozzle) - Disassemble the nozzle and place it on a soldering iron: invert the nozzle laying it on the tip of the iron vertically. The calcined plastic will melt and fall by itself. Then scrape with a thin blade.

Bests regards,

HB3D

Sounds like you have a plugged hotend. Does the hotend click when feeding it? Have you tried a different filament type? Is it the right temperature for the filament type you are working on? Depending on the filament type you can try to increase the heat a little while manually pushing the filament through. If this does not work, then it’s definitely plugged and you will need to use the little tool provided to try and clear the feed mechanism. I have had to take mine apart and use a torch on mine to unplug it, afterwards it printed like new.

When you send or start a print job, go to Monitor Mode. If the extruder is not between 209 and 213 ish degrees Celsius, then the filament will not be hot enough to melt. Therefore, not coming our as you are describing. I just got this printer as well, and it came with a 300 gram spool of Clear Green (PLA of course). After one small print, it wouldn’t do a second print because it had an “Unidentified Spool” so I called XYZ and got someone that couldn’t speak a lick of English, which really upset me and I just hung up. In addition, I have come to the conclusion that their software (mainly XYZware; even though XYZmaker isn’t much better) is just junk. The lack of anything that has to do with GCODE is really a pain. At the bottom, you will find a modified version of XYZware. As long as you import an .stl rather than a .3w, you can go to the “Advanced” then “Test” tab and choose custom settings for speed, and temperature. To modify speed, change “Retract Speed” and “Speed.” Make sure that they are always the same and be sure to check the “Use Setting” checkbox. I have not messed with any other settings yet. I have done up to 60mm/s (the default is 30), and it gets kind of sloppy. Adjust to whatever you want, just keep in mind that it will print with the best quality at the default settings, since it was specifically calibrated and tested like that at the factory.

XYZware Advanced Mode: https://drive.google.com/file/d/0B3dMiy7RjO8NRi1NZkw4TXpnT1U/view?usp=sharing

Place it in the installation directory (and replace the old one, make sure that XYZware is not open while doing this or it won’t let you), by default it is: C:\Program Files (x86)\XYZware

PLEASE NOTE - The only thing that I hate about it now is that every couple minutes, it says that there is an update available. This is because when it checks for updates, it doesn’t understand what current version it is running, so it just wants you to update either way. ALWAYS choose “No” because if you choose “Yes” then it will reinstall the original version of XYZware. Other than that, I love it and think you will too. Hope this helps. If you need anything else, I am a HUGE computer geek as well (Hardware & Software), find me everywhere on social media at: HaxersAlwaysWin.

- Hax