@Cory I am aware of your videos, and they were a contributing factor to my CTC pruchase. I am pretty sure you know who I am, as I manage the CTC 3DPrinter Google Group, my user names are fairly similar.
@Chris_Donovan I welcome you to join the CTC user group on google, Redirecting to Google Groups. You can read all about the quality customer service that many CTC users have received. I spend a considerable amount of time, attempting to create a community around our broken printers. I believe that if CTC is truly trying to turn around the brand image and public awareness, providing some support, in a much less commercial manner, would go a long way. I did contact you when you posted what was obviously a advertisement for your warranty plan. I will post your response to me here , also you did not use the correct name, you addressed me as my last name, a common mistake but a window to your attention to detail.
"We can service your printer, but we don’t replace CTC’s warranty.
If you would like to purchase the 3 year warranty from us we will cover your product for 3 years."
I interpreted that as " you can pay us to fix your printer, or buy a service plan from us". You also sign your OP as “-CTC” but then, in your email, you talk about not replacing CTC’s warranty. You will have to forgive my skepticism as I have dozens of documented unanswered email from someone else who claimed to be, and also advertised a warranty, CTC the manufacturer. Even @coberdas in his post said he “just stopped trying to get a hold of them”
I would also like to see a video of the marvins you have photos of being printed,as I challenge the photos that you have provided. Are the photos ABS or PLA? You mention in your tips that a cooling fan should be used, and you claim that no mods were done to your printer. You claim that you used MBI firmware 7.5. are you aware that your bots ship with a flashforge 7.2 firmware, and if you follow the update instructions that you provide, you loose SD card functionality, on any card larger then 2G. SD card support for larger then 2G was a sailfish option. Flashforge made a hybrid MBI/Sailfish for firmware 7.2. That information was provided to me by a co-author of sailfish.
You also proclaim blue tape for printing ABS on, this is not what I would call optimal. Kapton for ABS, blue tape for PLA. Glass for all. You also failed to mention probably the most import step to getting good prints, A properly calibrated 100%infill cube. you can change all the settings in the world, if you are under or over extruding, no temp, or bed prep, or speed will change your poor results.
All of the stepper cable that I have had to replace were not due to breaks in the wire, but failed crimps, one of the failures was on the Y motor which never moves. Endstop cables just break, I know that it is a common problem, but that shouldnt matter. Its not my fault that you copied a poor design, that is no excuse. Just because Flashforge, who cloned MBI, did it, doesn’t mean you shouldn’t be liable for its breaking. I have since repaired the problem for the last time, I used a cable that was rated for a flex application, and I re-routed it to maintain a “minimum bend radius”.
