Hey everyone, Has anyone else noticed something off with pricing recently? I don’t know if an algorithm was changed recently, but a couple of my customers have said pricing seemed high for new orders (even though I haven’t changed anything). When I look at the Hub volume calculation it seems really high. Like 75 cm3 for a part that requires 15 mL of resin to print, which leaves me with a price difference of $45 for that particular print. Maybe it’s just an issue with SLA printers, but it is a new problem as far as I can tell.
Hi @Enza3D, I’m really sorry to hear that! I can confirm that there were no updates made to the pricing recently. So can you please drop me a line at gabriela@3dhubs.com with order number(s) of examples of such strange behavior? We’ll look into that, see what exactly happened. Many thanks
