My 5s mini (new) is not loading filament or feeding it to the print head during a print job. it appears that if I manually push the filament through though it comes out the nozzle fine, so I don’t think ive got a blockage, its just not feeding. same when loading - I have to push the filament through on the back - it wont grip and push/pull it through, and this is before it reaches the printer head so I’m fairly sure the problem is not related to the print head setup
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