I just received a new Wanhao Duplicator 4S, unboxed it following the manual, and I’m currently trying to level the build plate. Yet even with the springs fully extended, there are still about 5mm of air between the nozzles and the plate when selecting “Level build plate” in the LCD menu. The platform stops moving upward far to soon, it ends up way too low.
What I’ve tried so far is to adjust the Z home offset, to no avail, it doesn’t seem to have an effect in that direction. So I’m kinda stuck now, I have some experience with similar printers, but not with this specific model. Am I missing something obvious?