3D Hubs folks,

I have a business URL but no website there (yet). I have it set to forward to my 3d hub here. Are you still charging a lower rate if someone links to their 3d hub from a button on their website? Is it still 7.5% vs 12.5% ?

If a button gets charged only 7.5% is there a way I can set up my URL forwarding to get that lower rate as well? I get a lot of calls from folks finding me through google, twitter, facebook, etc. who I keep sending to my URL which leads them to 3d hubs. It doesn’t seem right that I have to pay the higher rate for business that I generate through my own efforts just because I don’t have a site with a button. Is there some URL code I can send in the forwarded address that will get me the lower rate?



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You might be able to try this link, i’m not sure it will work though.

https://www.3dhubs.com/service/{Hub Link}/3dprint

Example Link:



Hi @imagine3dps, thanks for bringing this up! At the moment we’re not able to track URL redirects to Hub profiles. You bring up an excellent point though and I’ve flagged this with our Product team so they’re aware of cases like yours :slight_smile:

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That’s exactly what I do use now. Unfortunately, that doesn’t get the same service fee rate charged as if I sent them to my hub via a button on a website. Using that URL still gets the 12.5% rate whereas the web button referrals get charged only 7.5% It adds up! Plus, it makes me much less likely to send someone that contacts me directly through 3d hubs, even though I would rather send them there for the excellent work flow and order management.


Thanks for your reply. Let me know if there’s anything else I can do to “further my cause!” :wink: