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Welsh Water brings site operation manual to life with augmented technology

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Welsh Water brings site operation manual to life with augmented technology

CARDIFF, Wales - Utility Dwr Cymru Welsh Water (DCWW) and HR Wallingford have worked together to produce an innovative app-based, interactive version of a works operating manual for one of its water treatment works.

The interactive works operating manual (iWOM) App uses 3D imaging, augmented reality (AR) assistance and near field communication (NFC) triggers.

One of the aims was to help new users become familiar with the complicated site, and to give existing operators a fast, slick interface for their routine operations and record keeping.

The finished iWOM app is Android based and runs on a waterproof ruggedised tablet device.

It has also been adapted to run on an AR headset to offer operators hands-free, safe access to all the data and information they may need in the course of their duties.

Glen Peek, project manager at the utility, said: “The iWOM Application has brought together all our critical operating documentation (usually stored as hard copies) and made them interactive with the way we work on our operational sites. The use of NFC Tags and QR codes bring the required documentation and procedures to the forefront for the operator, at the required location on the asset. This technology is soon to start trials on our asset, and I’m looking forward to seeing how it transforms the way we work, whilst improving health and safety.”


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